Find out why you received a rejection by bank at the online casino

Casino Online - Rejected by Your Bank?
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Rejection by Bank

The most common reason for credit card declines at the online casino are the rejection of gaming transactions by the card-issuing bank.

What to do now?

The absolute BEST way to avoid payment problems with credit cards is to use an alternative payment method, and Del Rio Casino has information about plenty of different options. Depending on the method, you can open an account in minutes and enjoy deposit limits of $2,500 to UNLIMITED! These payment options include NETeller, FirePay, wire transfer, check, 900 Pay, Citadel, InstaCash, Moneybookers, EcoCard & paysafecard.

However, in the event that you wish to continue using a credit card, here is what you can do:

  1. Try to deposit again the same amount. In many cases your transaction will be approved on your second attempt.
  2. Make sure that your credit card billing address is the same you used in your casino account.
  3. Lower your deposit amount. Some banks allow transactions up to predetermined amount only.
  4. Try depositing with another card preferably issued from a different bank.
  5. If none of the above work, call your bank/credit card company and inform them that you attempt to make an online transaction but you keep being declined. In many cases banks remove the blocks after the customer requests them to do so.

For additional assistance, contact our 24/7 customer support

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